#Apple foreign transaction fee how to#

Without any supporting documents it may be difficult to assess whether your claim should be successful or not. If you call us to make a claim, you’ll need to return the documents to us along with the disputed transaction form that we’ll send to you. If you claim online, you’ll need to upload your documents when you submit your claim. It’s important that you provide documents to support your claim. Once we’ve received everything we need, we’ll be able to raise your claim for you. Once we’ve taken details of your claim, we’ll send you a disputed transaction form, which you’ll need to sign and return to us enclosing your supporting documents. take a look at your documents and let you know if we need more information.send you an email to confirm we’ve received your claim.Please complete the form and upload your supporting documentation. Want to sign up for Online Banking? Read our Online Banking page to learn how. If you don’t use Online Banking, please contact us

Click ‘Make a claim’ and start filling in the form.

Scroll down to ‘Debit card services’ or ‘Credit card services’.

Choose ‘Other services’ in the left-hand side menu.

The easiest way to do this is by using our claim form in Online Banking.

you’ve spoken to your travel provider, ABTA, ATOL, a similar financial protection scheme or your travel insurance provider and they’ve directed you to us, as your card issuer, to raise a claim.

you’re not covered by ABTA, ATOL or a similar financial protection scheme or your travel insurance provider (if any) has confirmed that it won’t cover your claim, or.

your payment was made less than 540 days (approximately 18 months) ago, and.

you paid using your credit or debit card, and.

If you've been affected by your travel provider becoming insolvent, you can make a claim if:

#Apple foreign transaction fee how to#

Find out more about current fraud and scams and how to protect yourself.Ĭlaiming your money back if your travel company has ceased trading I’m paying for my holiday by instalments, should I cancel my payment?Īs cancelling your payment may invalidate your holiday, we strongly suggest you discuss it with your travel provider before stopping any payments.Ĭriminals may use the coronavirus as a cover story to try and scam you out of your money.īeware of criminals contacting you offering to help you recover money for cancelled travel plans. If they don’t offer a refund, then a claim may be submitted to us if you paid using your Santander debit or credit card. Speak to the travel provider first as they should refund these charges. I have been refunded for my flight, but not for add-ons such as luggage and seat selection charges, can I claim?

Remember that some companies may take longer than they usually would to respond because of the current situation. If you haven’t had a response or you can’t get in touch with them, we can raise a claim on your behalf. I’ve tried to contact my travel provider as my booking has been cancelled, but they’re not responding. If you don’t receive it within the timescales they’ve given or you’re not happy with how long the refund will take, we may be able to help you claim your money back. If you’ve been offered a refund by your travel provider, you should wait for this to come through. My travel provider has offered me a refund but has said it will take longer than usual If your booking has been cancelled and you’re not happy with the solution offered by the travel provider, we can help you claim a refund. My travel provider has offered me a credit voucher rather than a refund, can I make a claim?

If they can’t offer a solution, we may be able to help you claim a refund. If the travel provider has cancelled the booking, they’ll probably contact you to discuss your options. Please contact your travel provider to discuss your options or refer to their cancellation policy. If you decide to cancel your booking, it’s unlikely we’ll be able to help you claim a refund. If I cancel my holiday will I get my money back? If your travel provider can’t help you or you’re not happy with what they’ve offered you, we may be able to help you claim a refund. They’ll be able to explain your options, which could include changing travel dates or offering you a refund. In the first instance, you need to contact your travel provider. If your trip has been affected by restrictions put in place to combat the spread of coronavirus, we may be able to help if you paid using your Santander credit or debit card. Investment fees, charges and key documentsĪffected by travel cancellations or restrictions?.Savings and investments View all savings and investments.Everyday No Balance Transfer Fee Credit Card.Everyday Long Term Balance Transfer Credit Card.Where can I get Santander Edge cashback.

Current accounts View all current accounts.